OUTsurance was named News24’s inaugural Short-term Insurer of the Year at a gala event in Cape Town on Thursday evening.
Its CEO, Danie Matthee, received the award. “It is a wonderful occasion to be here. Hopefully in a few years to come, we can be here and compete with some of the other categories,” said Matthee.
The News24 Business Awards were designed to recognise companies and CEOs who are doing excellent work in building their businesses, while also going above and beyond in communication, client service, transparency and a contribution to South Africa.
CEO of Outsurance Danie Matthee accepts the award for Short-term Insurer of the Year. He is pictured alongside News24 Business deputy editor Ahmed Areff, who presented the award.
A unique set of criteria was designed for the awards. News24 surveyed more than 5 000 customers on their experience with short-term insurers, asking clients to rate their satisfaction with premiums, client service and claims.
The News24 Business team of journalists also assessed product offerings, consumer platforms and CSI initiatives. In addition, transparency and media relations were evaluated.
To audit the inputs and the weightings, an actuarial consultant was employed to confirm the winning parties in each category.
OUTsurance received excellent scores in News24’s assessment of its products and how easy it was to understand its cover.
“It also had high client satisfaction scores, and outperformed when we looked at other factors, including innovation and strategy,” said News24 Business editor Helena Wasserman.
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